Interview & Screen - impacted due to AWS outage

Incident Report for CoderPad

Resolved

This incident has been resolved.
Posted Oct 21, 2025 - 07:35 PDT

Update

We still experiencing partial service disruptions due to ongoing issues with some of our upstream providers. While some providers are beginning to recover, full functionality has not yet been restored. We are closely monitoring the situation and will provide updates as our providers continue to recover.
Posted Oct 20, 2025 - 15:14 PDT

Update

We're experiencing some issues related to the global AWS service disruption (https://health.aws.amazon.com/health/status). Our team is closely monitoring AWS recovery effort to restore full functionality as soon as possible.

CoderPad systems that may be impacted:
- Interview transcription
- Screen webcam proctoring
- Platform login: login can be impacted by the AWS outage, please go to https://app.coderpad.io/login?skip_hydra=true to login
Posted Oct 20, 2025 - 10:13 PDT

Update

We are continuing to monitor the status of our upstream provider's fix for the issue.
Posted Oct 20, 2025 - 09:59 PDT

Identified

We have identified an issue with an upstream provider causing issues with transcription generation in Interview pads.
Posted Oct 20, 2025 - 08:32 PDT
This incident affected: Web Tier.